As an EI Strategist, insights often come in unexpected moments. Recently, while exiting a steam room, I joked about having more empathy for lobsters. This lighthearted comment sparked a deeper reflection on the nature of authentic empathy in #leadership. True empathy isn't a checkbox on a manager's daily task list or a #performance metric to be measured. It's an internal transformation that spreads through one's consciousness like contrast dye in a medical scan, illuminating
Here at Thanksgiving time, my heart also turns to the unsung heroes in HR and Organizational Excellence who work tirelessly throughout the year, often without recognition or thanks. Every day, you wage silent battles in conference rooms, through policy documents, and in countless conversations - fighting for something greater than metrics and margins. You are the guardians of workplace humanity, standing firm against the tide of toxic leadership and emotionally hijacked decis