Insights & Thinking
That Reset the System

As an EI Strategist, insights often come in unexpected moments. Recently, while exiting a steam room, I joked about having more empathy for lobsters. This lighthearted comment sparked a deeper reflection on the nature of authentic empathy in #leadership. True empathy isn't a checkbox on a manager's daily task list or a #performance metric to be measured. It's an internal transformation that spreads through one's consciousness like contrast dye in a medical scan, illuminating

What is the Emotional Experience of Your Company TM ? An Underappreciated Key to Success Any seasoned #business leader understands the significance of company culture. Yet, the focus predominantly remains on the cognitive aspect—the shared intellectual values, norms, artifacts, and assumptions that dictate how employees think and act in the #workplace. While this is an undeniably crucial aspect of building a conducive work environment, it presents an incomplete picture. The r