As an EI Strategist, insights often come in unexpected moments. Recently, while exiting a steam room, I joked about having more empathy for lobsters. This lighthearted comment sparked a deeper reflection on the nature of authentic empathy in #leadership. True empathy isn't a checkbox on a manager's daily task list or a #performance metric to be measured. It's an internal transformation that spreads through one's consciousness like contrast dye in a medical scan, illuminating